Shipping Policy
Processing Time Orders placed before 12pm PST ship the same business day. Orders placed after 12pm PST ship the next business day.
Shipping Timeline
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Standard Shipping: 3-5 business days (free on orders over $X, or $X.XX flat rate)
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Expedited Shipping: 2 business days (cost calculated at checkout)
Carriers We ship via USPS, UPS, and FedEx depending on your location.
Tracking You'll receive tracking information via email as soon as your order ships.
Shipping Locations We currently ship within the United States only. International shipping is not available at this time.
Damaged or Missing Items Contact support@drinknovi.com within 7 days of delivery with photos, and we'll send a replacement at no cost.
Address Changes Need to update your shipping address? Log into your account or email support@drinknovi.com at least 48 hours before your order ships.
Questions? Email support@drinknovi.com—we're here to help.